Privacy Policy

1. Introduction

KaamGenie (“we”, “our”, “us”) respects your privacy. This policy explains what data we collect, how we use it, and your rights when you visit kaamgenie.com or book our services.

2. Who We Are

KaamGenie is a home services brand operated from F-15, 2nd Floor, Abul Fazal Enclave Part-1, Jamia Nagar, Okhla, New Delhi - 110025. You can reach us at info@kaamgenie.com or +91 95607 85751.

3. Information We Collect

When you book a service, we collect:

• Your name
• Phone number
• Service address (state, city, area)
• Service type and tank specifications
• Email address (optional, only on the contact form)

When you visit our website, we automatically receive:

• IP address, browser type, device type
• Pages visited and time spent
• Referring website
• Google Ads tracking data (if you arrived via one of our ads)

4. How We Use Your Information

• To call you and confirm your booking
• To send you the requested service
• To send service-related updates via WhatsApp, SMS, or phone
• To improve our service quality based on feedback
• To measure ad performance via Google Ads conversion tracking
• To comply with legal and regulatory obligations

5. Cookies and Tracking

Our website uses Google Ads conversion tracking (gtag.js) to measure the performance of our advertising and RevMeProxy to record visitor IP addresses and IP-derived geographic location (approximate city/region). These services may place cookies on your device. You can disable cookies in your browser settings — the booking form will still work normally.

6. Third-Party Services

Your data may be processed by these services as part of normal site operations:

• Web3Forms — delivers form submissions to our email
• Vercel — website hosting
• Google Ads — advertising performance measurement
• RevMeProxy — visitor analytics that records IP addresses and the approximate geographic location (city/region) derived from those IPs. We use this only to understand where our website visitors come from for local marketing purposes. No personally identifiable data is collected by this service.
• WhatsApp / Phone networks — when you contact us via these channels

Each of these services has its own privacy policy that governs how it handles data.

7. Data Sharing

We do not sell your personal data to anyone. We only share your details with:

• The service crew assigned to your booking (name, phone, address — needed to deliver the service)
• The service providers listed in section 6 (for technical operations)
• Government or regulatory authorities, when legally required

8. Data Security

We use HTTPS encryption for all communications between your browser and our website. Your booking information is retained only as long as needed to provide the service and meet legitimate business record-keeping requirements (typically up to 2 years).

9. Your Rights

You may:

• Request a copy of the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion (subject to legal record-keeping requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, email info@kaamgenie.com with your request.

10. Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes. Continued use of our website after changes are posted means you accept the updated policy.

12. Contact Us

KaamGenie
F-15, 2nd Floor, Abul Fazal Enclave Part-1, Jamia Nagar, Okhla
New Delhi - 110025
Phone: +91 95607 85751
Email: info@kaamgenie.com